PRIVACY POLICY

This Privacy Policy sets out the different types of information we collect, why we collect it and what you can do if you would like to remove yourself from our mailing list or change any details we may hold about you.

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The Information We Collect

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Salt & Light will collect information from you when you visit our website or when you otherwise transact with us. The types of information that Salt & Light collects from you and the situations in which we collect personal information are outlined below:

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• If you create an account: we will collect your name, email address, and country of origin. You will not be subscribed to any third-party mailing lists.

• General Browsing: If you do not create an account, we may collect general website traffic data to improve functionality and your experience.

• Order Placement: When you place an order, we collect details such as your name, billing and delivery address, email, phone number, and payment information. This data is essential for processing your order and contacting you if needed. Payment information is securely encrypted to meet high-security standards.

• Website Usage: We collect data like your IP address, approximate location, and browser information to analyse website traffic, improve navigation, and understand customer preferences. Cookies and other tracking tools may be used for this purpose. You can opt out of cookies, but this may impact your website experience.

• Enquiries: When you contact us, we may collect your name and contact details to respond to your inquiry.

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Why Do We Collect Personal Information?

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• Provide you with information that you have requested;
• Process orders you make through our website;
• Add you to our mailing list;
• Send you marketing materials;
• Promote our goods and services;
• Deliver to you the goods that you have ordered and provide you with customer service following these orders;
• Improve the website experience of our visitors;
• Provide services to you; and
• Communicate with you.

 

​We also use personal information for our own internal business purposes including:
• For data analysis to improve our products and services;
• For fraud and security monitoring;
• Identifying usage trends so we can understand which part of our services are of most interest to our customers;
• Determining the effectiveness of marketing campaigns so that we can adapt to the needs and interests of our customers; and
• Operating and expanding our business activities such as understanding which of our services are of most interest to our customers, so we can focus on our customers’ needs.

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Your Rights

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You can request access to, correction of, or deletion of your personal information by contacting us via email at hello@saltandlightofficial.au